Who we are
Acoustic Treatment UK is a UK-based acoustics and soundproofing specialist. We are based in the United Kingdom. If you have any questions about this policy, contact us via the enquiry form.
What information we collect
When you submit an enquiry through our contact form, we collect:
- Your name and email address (required)
- Your phone number (optional)
- Information about your space type and acoustic problem
- Your message
We may also collect URL parameters from the page you arrived on (for example, campaign tracking parameters in the URL) if you clicked a link that included them. This helps us understand which content or advertising led you to enquire.
How we use your information
- To respond to your enquiry and provide acoustic guidance
- To send you follow-up emails relevant to your enquiry (you can opt out at any time)
- To understand how visitors find and use our website, so we can improve it
We do not sell your information to third parties. We do not use it for any purpose other than those listed above.
Third-party services
MailerLite — Enquiry form submissions are processed by MailerLite, our email marketing platform. Your enquiry data is stored on MailerLite's servers. MailerLite's privacy policy is available at mailerlite.com/legal/privacy-policy.
Google Analytics — We use Google Analytics to understand how visitors use our site. This may include anonymised data about your browser, device, and the pages you visit. You can opt out of analytics tracking via our cookie consent settings.
Your rights under UK GDPR
You have the right to:
- Access the personal data we hold about you
- Request correction of any inaccurate data
- Request deletion of your data
- Object to or restrict how we process your data
- Withdraw consent to marketing emails at any time (via the unsubscribe link in any email)
To exercise any of these rights, contact us via the enquiry form.
How long we keep your data
Enquiry data is retained for as long as it is relevant to an ongoing or potential project, or until you request deletion — whichever comes first. We do not retain data indefinitely.
Last updated: March 2026